About St. Geneve Down
There is an old Scandinavian tradition that when a woman married, her parents would give the couple a new down filled duvet and pillows which would have been made by her mother. Part of this tradition had the mother sewing a new coin into the duvet before the final finishing, for good luck all of their days. When we make a duvet, we do the same thing. St.Geneve down filled duvets all have a coin sewn in it, in the same spirit of good wishes.
St.Geneve down filled duvets are guaranteed 20 years against any defect in materials and/or workmanship, providing that the duvet has been reasonably cared for, and that a duvet cover has been used at all times. All St.Geneve duvets are sewn in a sealed baffle box design so that the filling is guaranteed to stay in place, and never shift into another compartment for the life of the duvet.
St.Geneve winter weight duvets are guaranteed for a period of 10 years to be warm enough, or St.Geneve will add down at no charge, provided that the duvet has been reasonably cared for and that a duvet cover has been used at all times.
St.Geneve luxury style pillows are guaranteed 5 years against any defect in materials and/or workmanship, provided that the pillow has been reasonably cared for and that a pillow protector has been used at all times.
St.Genevecushion form style pillows and Daunlon pillows are guaranteed 2 years against any defect in materials and/or workmanship, provided that the pillow has been reasonably cared for and a pillow protector has been used at all times.
All St. Geneve down is cleaned according to the ZURGUARD standard. Our down is so clean that we confidently guarantee our down products to be hypoallergenic or the item can be returned up to a period of three months after the date of purchase. (The return period is for three months as we have no control over the ongoing household environment.)
All guarantees are void if labels are removed.
ZURGUARD® Hypoallergenic Down Purifying System
The ZURGUARD name is your assurance of the highest standards of freshness, purity, and cleanliness. The ZURGUARD system is the culmination of years of research and experience, using the best European equipment, along with the very latest European and North American techniques.
- In the ZURGUARD system, the down is Sanitized, eliminating bacteria, for enduring cleanliness.
A special Ozone treatment is used as the final refinement of the cleaning process, to ensure a lifetime of freshness.
- The ZURGUARD system ensures the down is Hypoallergenic.
- The ultraclean ZURGUARD system eliminates odours.
The ZURGUARD system treats down in a more careful and gentle manner, so that the down fibres are not damaged, and never get overdried or brittle. This ensures that the original natural resiliency is maintained, and the down does not go flat.
The ZURGUARD system does not artificially enhance the loft of down. You will not be disappointed later on by a product that loses volume and warmth.
ZURGUARD down exceeds all government standards for purity and cleanliness.